ChoiceView
6.6 | 2.3.2
When you call a business, ChoiceView allows you to talk or chat on your iOS device while you see documents, images, forms and menus sent from a contact center agent or interactive voice response (IVR) system. During the call, you can also send your own photos, videos and form data directly to the business. It's a new way to communicate that has endless possibilities.
TRY CHOICEVIEW NOW!
Download the ChoiceView app and make any required settings. Then tap the Try Demo button to connect to a ChoiceView visual IVR. At the end of the IVR demo, you can transfer to a live agent for further demos. You can also see a ChoiceView video at www.RadishSystems.com. The ChoiceView app is FREE and allows you to have a visual transaction with any ChoiceView-enabled business or individual. An Internet connection is required.
BENEFITS
Integrated voice and visual communications produce “Wow, now I see what you’re talking about!” moments. Callers receive better information faster with an increase in user comprehension. ChoiceView-enabled contact centers create profit opportunities by enabling customer upselling and improving user satisfaction. Operational ROI is improved through reduced call handling time.
VISUALIZE YOUR ENTERPRISE
If you're a business that would like to use ChoiceView, please contact Radish. ChoiceView is a simple, software-only update that is totally compatible with existing phone and IVR systems. You'll quickly gain a more productive and cost-saving way to interact with your mobile customers.
CHOICEVIEW USE CASES
* Visual IVRs. Are you frustrated with